Ghazaleh Motia

With 11 years of experience in visual, experience, and digital product design, I specialize in creating user-centered experiences and translating ideas into practical, service-oriented solutions that align with business needs and stakeholder requirements. My expertise extends to understanding flows, organizational dynamics, and the interplay between user experience and business objectives. Specifically focused on service design, I have successfully designed seamless user experiences for service-based B2B and B2C offerings, taking into account the diverse needs of various stakeholders. Over the past 5 years, I have diligently stayed updated with the latest trends in service management and design frameworks such as design thinking and co-creation, ensuring that my designs are not only user-centric but also address the specific business needs and objectives. Leveraging my proficiency in tools like Figma, Adobe XD, Sketch, and Invision, I craft visually compelling designs that meet both user expectations and stakeholder requirements. Driven by a passion for learning and an affinity for data, I excel at solving user-centric problems and delivering service innovations that drive business growth. With an entrepreneurial mindset, I maintain a strong curiosity and persistence, always seeking improvement in service design practices that effectively balance user satisfaction and business goals. Actively engaged in the design community, I find fulfillment in mentoring other designers and facilitating workshops, contributing to the development of service design strategies that create value for both users and stakeholders.